OPENING TIMES
Monday | 11:00 – 19:00 |
Tuesday | 11:00 – 19:00 |
Wednesday | 11:00 – 19:00 |
Thursday | 11:00 – 19:00 |
Friday | 11:00 – 19:00 |
Saturday | 11:00 – 19:00 |
Sunday | 11:00 – 19:00 |
EXTRA SERVICES
- Bags
- Accessories
- Mono[PA6] Backpack
- Spare Parts
- FREITAG Voucher
- Yourself Station
- Repair Drop-off
- Cargo Bike
Circular Services
BAG REPAIR
For almost as long as FREITAG bags have been around, we’ve also been repairing them. Because it not only makes them functional again. It’s also more sustainable.
Circular Services
TAKE-BACK SERVICE
The FREITAG Take-Back Service guarantees that circular products really do go back into the cycle.
SPARE PARTS
Here is where you’ll find parts such as screws, buckles, rubber keeper loops and buttons that you can replace yourself or give to a shoemaker you trust.
Circular Services
RENT A BIKE
At the FREITAG stores in Zurich and Kyoto you can rent a cargo bike if you need urban transportation at a reasonable price. And in Amsterdam you can get a City Cruiser for a whole day for free.
After you’ve chosen your semi-finished products, the store crew takes over again on site with their sewing machine. And they’ll inform you when you can pick up your handiwork at the store or have it dispatched.
Doing it yourself with FREITAG
You can put together a maximum of one F740 SONNY SY, one F741 MIAMI VICE SY, and one F742 JULIEN SY.
This offer is available only within Japan and in Japanese language. You can find more ways to customize your unique piece on our Customization overview.
F742 JULIEN SY
The medium-size FREITAG tote bag that also functions as a backpack, in the exclusive Select-it-yourself version with an additional pouch.
How it works:
- You choose your favorite bag body, a pair of perfectly matching handles, and an additional pouch to suit your own preferences.
- The store crew will let you know when your finished bag is ready for pick-up.
Price: JPY 36,200 (plus shipping costs)
Dimensions: 370 × 110 × 420 mm (L × W × H)
Volume: 22 liters
F741 MIAMI VICE SY
The classic FREITAG shopper in the exclusive Select-it-yourself version with an additional pouch
How it works:
- You choose your favorite bag body, a pair of perfectly matching handles, and an additional pouch to suit your own preferences.
- The store crew will let you know when your finished bag is ready for pick-up.
Price: JPY 26,300 (plus shipping costs)
Dimensions: 330 × 160 × 400 mm (L × W × H)
Volume: 20 liter
F740 SONNY SY
The slightly more compact 11-liter version of the classic FREITAG shopper with an additional inner pouch.
How it works:
- You choose your favorite bag body, a pair of perfectly matching handles, and an additional pouch to suit your own preferences.
- The store crew will let you know when your finished bag is ready for pick-up.
Price: JPY 23,000 (plus shipping costs)
Dimensions: 270 × 160 × 280 mm (L × W × H)
Volume: 11 liters
THIS IS HOW THE YOURSELF STATIONS WORK
WALK-IN
- Simply come by and pick out your pieces. You may have to wait a while at busy times.
- When you’re happy with your choice, hand the pieces to the store crew.
- They’ll let you know when your new, super-individual bag is ready to be picked up or shipped.
- Shipping costs: JPY 1,000
VIDEO CALL
- You arrange a 20-minute online appointment via Google Form.
- We then confirm your reservation by e-mail.
- We are happy to speak Japanese with you.
- You dial in via video link. The store crew will tell you exactly how.
- You select the parts, and when you’re done you’ll receive a payment request during the call.
- You can pay using one of the following payment methods: Visa, Mastercard, JCB, Amex, FREITAG Wowcher
- Once your payment is confirmed, we start sewing.
- Once your bag is ready, we’ll ship it via Sagawa, and you’ll receive a tracking number by e-mail.
- Shipping costs: JPY 1,000
- You can’t exchange or return a bag you’ve designed yourself (warranty cases excluded).
- A maximum of one video call is possible per person and week.
See you soon!