Now back to you: How do you like the new site? Would you like to help us improve it?
Have you encountered any typos? Are there links that lead nowhere? Or have you noticed anything else?
Your old orders are not visible in the new webshop because the data migration has not yet been completed. Our IT teams are working on making them available again soon.
If you can't S.W.A.P. at the moment, it may be due to technical adjustments made necessary by the new system. We’re working on it, and S.W.A.P. should be available again in about three months.
Please reset your password using the «Forgot Password» function. If that doesn't help, please contact us directly. Thank you!
Your tracking information is in the confirmation email from our partner delivery service sent to you before shipping. We are working on integrating this information into our new system.
At the moment we cannot modify orders retrospectively, we can only cancel them.
Your order is being processed, and you will be e-mailed regarding its current status. However, due to the new system, we have not yet been able to migrate your old orders. Our IT teams are working on making them available again soon.
We created a new webpage to offer you a better shopping experience. The new system is faster, more user-friendly, and provides additional features to make your shopping even more enjoyable. New products, services, and interesting facts are now interwoven. This results in almost endless possibilities to dive into the world of FREITAG – but thanks to the filter function, you can still quickly and easily find what you're looking for.
